Hagaaji fahamkaaga xisaabta.
Last Updated & Effective: March 2026
Welcome to Baro Xisaab. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, process, and safeguard your data when you use our web and mobile applications.
1. Information We Collect
To provide you with a world-class educational experience, we collect the following types of information:
- Account Data: Name, email address, phone number, and password (securely hashed) when you register.
- Learning Analytics: Your progress, lesson completion rates, quiz scores, and app engagement metrics.
- Financial Data: We do not store your credit card or mobile money details. All transactions are securely handled by certified third-party payment processors (e.g., Stripe, Local Mobile Money APIs).
- Device Information: Browser type, operating system, IP address, and unique device identifiers to optimize app performance and prevent fraud.
Voice Privacy & The Speaking Studio: Baro Xisaab features interactive speaking labs. We employ a strict Auto-Destroy Policy. Your voice recordings are processed temporarily for pronunciation feedback and are immediately deleted upon lesson completion. We do not store, listen to, or use your voice to train public AI models.
2. How We Use Your Information
We use the data we collect solely for the purpose of delivering and improving our educational services:
- To create and manage your student account.
- To track your curriculum progress and provide personalized learning recommendations.
- To process subscription payments, process referral payouts, and prevent fraudulent activities.
- To send administrative information, such as subscription renewals or security alerts.
- To respond to customer support inquiries.
3. Third-Party Services & Data Sharing
We do not sell your personal data to advertisers. We share information only with trusted infrastructure providers essential for operating our platform:
- Google Firebase: Used for secure authentication, database hosting, and cloud storage. Data is encrypted in transit and at rest according to Google's strict privacy standards.
- Payment Processors: To facilitate secure subscription handling.
4. Data Security
We implement robust, industry-standard security measures, including SSL encryption and restricted administrative access, to protect your personal information from unauthorized access, alteration, or destruction.
5. Your Privacy Rights & Account Deletion
You have full control over your data. In compliance with global digital standards, you can request to view, modify, or permanently delete your account data at any time.
How to delete your account: You can instantly delete your account and all associated data by navigating to Profile > Delete Account within the Baro Xisaab app, or by contacting our support team.
6. Children's Privacy
Baro Xisaab is designed for young adults and professionals preparing for higher education. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent.
7. Contact & Corporate Information
If you have questions regarding this Privacy Policy or how your data is handled, please reach out to our compliance team.
Business Registration: BN-J9S6JB7Y (Kenya)
D-U-N-SĀ® Number: 850395156
Headquarters: Nairobi, Kenya
Email: support@baro-english.com